360º feedback is relatively simple tool for collecting feedback from a range of colleagues and other interested parties. It provides a snapshot – or a panorama – of perceptions about performance. On its own, using a standard question set, it’s a useful tool, but there is much more potential. We add value in three ways: We work with our clients to design bespoke question sets that relate to the management and leadership needs of the organsation; the plans, priorities and values and your desired performance indicators. We provide flexibility in how surveys are administered. We can do it all for you (in a GDPR compliant way), you can do it or we can share the load. We can collect anonymous feedback or attributed feedback – depending on the culture you are trying to shape. And then, when our creative and accessible reports are ready, we can work with you and those who are receiving the feedback, to process the data and get the best possible learning from it.
360º Feedback surveys are powerful for periodic review, but we also want to encourage ongoing, developmental, honest and robust feedback as a day-to-day reality. That’s why we also run workshops (face-to-face or online) to introduce the process, the principles and the benefits of feedback in general and 360s in particular.
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