View From Here has taken the necessary steps to protect the privacy of its users throughout their visiting experience. This website complies with all General Data Protection Regulations and UK laws and requirements for user privacy.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
Further information about cookies can be found in part 2 of this policy document.
Contact & Communication
Users contacting View From Here through the website’s enquiry form or live chat, do so at their own discretion and if any personal data is provided, this will be stored securely and only used for the purpose of the initial enquiry. Any personal information provided, such as IP address and email, is kept private and stored securely until a time it is no longer required, has no use or you request its erasure, as detailed in the General Data Protection Regulations (GDPR) 2018 and Data Protection Act 1998.
Every effort has been made to ensure a safe and secure form to email submission process.
View From Here may use any information submitted to provide you with further information about the products / services offered or to assist in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email communication program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process.
Your details will not be passed on to any third parties.
This website operates an email communication program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may also be manually processed through written or verbal agreement with the user, for example over email or the phone, and if this is the case, the subscription options will be always outlined clearly so the user can make an informed decision.
Any data provided with permission to use it for email communication purposes will be held in our MailChimp database. You will be contacted a minimum of every 2 years to ensure that your details are still correct and that you want to remain on our email marketing list. You can however, unsubscribe at any time. We will only contact you regarding marketing and branding content that should be of use to you.
To find out more about how MailChimp complies with GDPR click here.
Subscriptions are taken in compliance with GDPR and UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the GDPR 2018 and the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies or people outside of the company that operates this website.
Under GDPR and the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email communication program. If you would like a copy of the information held on you please write to the business address at the bottom of this policy or email: firstname.lastname@example.org
Email marketing campaigns published by this website or View From Here may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is not a comprehensive list). This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with GDPR 2018 and UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email. If an automated unsubscription system is unavailable, clear instructions on how to unsubscribe will be detailed instead.
Live chat and contact form
When contacting us through the live chat and the online contact form and providing your details, we will keep your name, organisation and email address on record for up to two years, however we will not contact you through email marketing unless you actively provide consent to be added to our newsletter list.
We keep your details on record so that we are able to contact you regarding your initial enquiry and to provide you with any further information that is related to your initial enquiry.
We will always ask if you are happy to be added to our email marketing list when you initially make contact and you can unsubscribe or request to have your data erased at any time, either by following the link at the bottom of any email newsletters or by emailing email@example.com.
Your contact details are never shared with third parties.
We cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and View From Here participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform.
Users are advised to use social media with due care and caution in regard to their own privacy and personal details. This website nor View From Here will ever ask for personal or sensitive information through social media platforms and we encourage the use of primary communication channels such as telephone or email when discussing personal or sensitive information.
This website may use social sharing buttons which help share web content directly from web pages to social media platforms. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and View From Here through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs (web addresses).
Users are advised to take caution and use good judgement before clicking any shortened URLs published on social media platforms by us. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore, this website and View From Here cannot be held liable for any damages or implications caused by visiting any shortened links.
Contacting View From Here
Should you wish to contact us about your data privacy, you can write to us at our business address (The Barn, Atkinson Ground, Coniston, Cumbria LA21 8AE) or email us at firstname.lastname@example.org.
Part 2 – More about cookies
What Are Cookies?
Read more about them here: aboutcookies.org.
Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help section for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Therefore, it is recommended that you do not disable cookies in case it disables a service you use.
The Cookies We Set
Email communication related cookies
This site may offer newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Forms/live chat related cookies
When you submit data to through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
Google Adwords/remarketing cookies
Our website may use a remarketing advertising service with Google, which shows adverts across the internet. Through remarketing you may see adverts for our services that you have previously looked at.
Third Party Cookies
This site uses Google Analytics, which is one of the most trusted analytics solutions on the web for helping us to understand how you use the site, and insights into how we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram, Twitter, Facebook and LinkedIn will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully this page has clarified things for you. However if you are still looking for more information, you can contact us via email: email@example.com.